TERMS & CONDITIONS
Introduction
Welcome to FT Royal Consulting. These Terms and Conditions govern the provision and use of all services offered by the company, including but not limited to consulting, advisory, talent acquisition, financial management, taxation, training, payroll administration, and other related professional services. By engaging our services, accessing our platforms, or entering into any agreement with FT Royal Consulting, clients, partners, and other stakeholders acknowledge that they have read, understood, and agreed to be bound by these Terms and Conditions.
These Terms and Conditions are designed to establish a transparent, professional, and mutually beneficial relationship between FT Royal Consulting and its clients while ensuring clarity regarding rights, responsibilities, obligations, service expectations, and limitations. FT Royal Consulting is committed to delivering high-quality, ethical, and result-oriented professional services, and all parties are expected to conduct their engagements in good faith, with professionalism, integrity, and mutual respect.
FT Royal Consulting
1. Scope of Services
FT Royal Consulting provides professional advisory and consulting services including but not limited to Talent Acquisition and Placement, Strategic Consulting Services, Financial and Tax Advisory, Payroll Management, Capacity Building and Executive Training, Regulatory Compliance and Risk Management, and Public Sector Reform and Policy Advisory.
All services rendered by FT Royal Consulting shall be based on mutually agreed proposals, contracts, engagement letters, or service agreements outlining the scope, deliverables, timelines, and applicable fees. Any additional services requested outside the agreed scope may attract additional charges and shall require prior approval from both parties.
2. Payment Terms
Clients are required to make payments in accordance with the terms stated in the approved invoice, contract agreement, or engagement letter. Unless otherwise agreed in writing, payments for consultancy services shall be made either upfront or according to the agreed milestone structure.
FT Royal Consulting reserves the right to suspend or withhold services where payments remain outstanding beyond the agreed due date. All payments made are non-transferable and must be paid through approved payment channels provided by the company. Late payments may attract additional administrative or service charges where applicable.
3. Consultation Booking Policy
Consultation sessions with FT Royal Consulting are strictly by prior appointment and subject to availability. Clients are expected to provide accurate details and relevant information during the booking process to enable effective consultation and service delivery.
Bookings shall only be confirmed upon acknowledgment by FT Royal Consulting and, where applicable, receipt of the required consultation fee or deposit payment. The company reserves the right to reschedule consultations in situations beyond its control while ensuring reasonable notice is communicated to the client.
4. Refund Policy
Payments made for completed consultancy, advisory, training, or professional services are non-refundable. Refund requests shall only be considered in cases where FT Royal Consulting is unable to deliver the agreed service due to internal limitations or exceptional circumstances.
Where a refund is approved, the company reserves the right to deduct administrative, processing, or work-completed costs before processing the refund. Refund processing timelines may vary depending on the payment method and internal review procedures.
5. Cancellation Policy
Clients wishing to cancel a scheduled consultation, training, or engagement are expected to provide written notice within a reasonable period before the agreed date. Failure to provide timely notice may result in forfeiture of consultation fees or deposits already paid.
FT Royal Consulting reserves the right to cancel or reschedule services, meetings, or engagements due to unforeseen circumstances, emergencies, or operational reasons. In such cases, clients shall be notified promptly, and suitable alternatives or rescheduling arrangements shall be provided where possible.
6. Client Responsibilities
Clients are responsible for providing accurate, complete, and timely information necessary for the successful delivery of services. FT Royal Consulting shall not be held liable for delays, errors, or losses resulting from incomplete, inaccurate, or misleading information supplied by clients.
Clients are also expected to cooperate professionally, comply with agreed timelines, and fulfill all financial obligations related to the engagement. Any misuse of reports, advisory documents, or recommendations provided by FT Royal Consulting shall remain the sole responsibility of the client.
7. Limitation of Liability
FT Royal Consulting shall exercise professional diligence and reasonable care in the delivery of all services. However, the company shall not be liable for indirect, incidental, consequential, or special damages arising from the use of its services, recommendations, reports, or advisory opinions.
While every effort is made to provide accurate and reliable guidance, all decisions made based on consultancy recommendations remain the responsibility of the client. FT Royal Consulting does not guarantee specific financial, operational, legal, or business outcomes unless expressly stated in a written agreement.
8. Intellectual Property
All materials, reports, templates, training resources, presentations, methodologies, proposals, and intellectual content developed or provided by FT Royal Consulting remain the exclusive property of the company unless otherwise agreed in writing.
Clients shall not reproduce, distribute, modify, publish, or share any proprietary materials provided by FT Royal Consulting without prior written consent. Unauthorized use of the company’s intellectual property may result in legal action in accordance with applicable laws and regulations.
